Privacy Policy

1. Introduction

At Shanghai Chenmo Environmental Technology Co., Ltd. ("we", "our", or "us"), we respect your privacy and are committed to protecting your personal data. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, use our services, or communicate with us.

Please read this Privacy Policy carefully. If you do not agree with the terms of this Privacy Policy, please do not access our website or use our services.

2. Information We Collect

2.1 Personal Data

We may collect personal identification information, including but not limited to:

• Name, email address, phone number, and company details
• Billing and shipping address
• Payment information (processed through secure third-party payment processors)
• Communication preferences

2.2 Usage Data

We may also collect information on how you access and use our website and services, including:

• IP address, browser type, and device information
• Pages visited and time spent on those pages
• Referring websites or sources
• Actions taken on our website

3. How We Use Your Information

We use the information we collect for various purposes, including:

• Providing, operating, and maintaining our website and services
• Processing and fulfilling orders and transactions
• Responding to inquiries, comments, and customer service requests
• Sending administrative information, such as updates, security alerts, and support messages
• Marketing and promotional communications (with your consent)
• Analyzing website usage to improve our products and services
• Protecting against fraudulent or unauthorized transactions
• Complying with legal obligations

4. Information Sharing and Disclosure

We may share your information in the following situations:

• Service Providers: We may share your information with third-party vendors and service providers that perform services for us or on our behalf.
• Business Transfers: If we are involved in a merger, acquisition, or sale of all or a portion of our assets, your information may be transferred as part of that transaction.
• Legal Requirements: We may disclose your information if required to do so by law or in response to valid requests by public authorities.
• With Your Consent: We may share your information with your consent or as otherwise disclosed at the time of collection.

5. Data Security

We implement appropriate technical and organizational measures to protect your personal data against unauthorized or unlawful processing, accidental loss, destruction, or damage. However, please note that no method of transmission over the Internet or electronic storage is 100% secure.

We limit access to your personal data to employees, agents, contractors, and other third parties who have a business need to know. They will only process your personal data on our instructions and are subject to a duty of confidentiality.

6. Your Rights

Depending on your location, you may have certain rights regarding your personal data, including:

• The right to access the personal data we hold about you
• The right to request correction of inaccurate personal data
• The right to request deletion of your personal data
• The right to restrict or object to processing of your personal data
• The right to data portability
• The right to withdraw consent at any time

To exercise any of these rights, please contact us using the information provided in the "Contact Us" section below.

7. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to track activity on our website and store certain information. Cookies are files with a small amount of data that may include an anonymous unique identifier.

You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our website.

We use the following types of cookies:

• Essential cookies: Necessary for the website to function properly
• Analytical/performance cookies: Allow us to recognize and count visitors and see how they move around our website
• Functionality cookies: Enable us to personalize content for you
• Targeting cookies: Record your visit to our website, the pages you visit, and the links you follow

8. International Data Transfers

As a global company with offices in Shanghai, São Paulo, and Moscow, your information may be transferred to and processed in countries outside of your country of residence. These countries may have data protection laws that are different from the laws of your country.

We have implemented appropriate safeguards to ensure that your personal data remains protected in accordance with this Privacy Policy when transferred internationally.

9. Children's Privacy

Our website and services are not intended for individuals under the age of 18. We do not knowingly collect personal data from children. If you are a parent or guardian and believe that your child has provided us with personal data, please contact us, and we will take steps to delete such information.

10. Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date at the top of this Privacy Policy. You are advised to review this Privacy Policy periodically for any changes.

11. Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us at: